Thank you for choosing Urgent Care of Mountain View
Prior to your visit, please read the following important information.
Each Urgent Care of Mountain View location is open 7 days a week, including evenings, weekends and holidays to better serve you, your family and employees. No appointment is necessary to get immediate attention. The average visit may take less than one hour depending on patient volume and your preparedness. For a faster first visit we ask you to plan ahead and come prepared.
It’s important to plan ahead for your first visit to Urgent Care of Mountain View. At the time of registration, be prepared to provide:
• Prefilled Paperwork
For a faster first visit, bring in your filled-out paperwork. Just download this forms, print it, fill in your information and give it to the receptionist upon arrival.
• Valid Photo ID: You’ll need a valid photo ID, such as a driver’s license or passport, to verify your identity.
• Insurance Card: If you have health insurance coverage, bring your insurance card with you. This will help facilitate billing and payment. We accept all major private insurance, Medicare, Medicaid, and Tricare. We are currently in network with the following insurance companies:
Insurance Plans Accepted
- United Health Care
- Medicare/Palmetto GBA, Medicare replacement plans, and supplement plans
- N.C. Medicaid
- Primary Physician Care
- One Net
- Direct Net
- Blue Cross/Blue Shield
- Tricare Standard and Tricare Prime
• Credit or Debit Card: If you are not using insurance or have a co-pay, be prepared to provide a credit or debit card for payment.
• List of Medications: It’s important to bring a list of all medications you are currently taking. This includes prescription medications, over-the-counter drugs, and any supplements.
We will also take your medical history during your first visit to ensure that you are given the best treatment plan possible. It is very important to bring in a list of medications you are currently taking, as well as share any allergies you may have.
Children under age 18 must be accompanied by a parent or legal guardian. Any other accompanying adult must have a notarized statement authorizing treatment, signed by the parent or guardian. All documents must be signed by a parent or legal guardian.
What to Expect
• Wait Time: Your wait time will depend on the number of patients ahead of you and the urgency of their medical conditions. Our triage team will determine the order in which patients are seen.
• Check-In: After arriving, you’ll check in with the receptionist. You’ll provide your ID, insurance card, prefilled paperwork and payment information if necessary.
• Medical History: During your first visit, the medical staff will take your medical history to better understand your health background.
• Vital Signs: Your vital signs will be checked by the medical team prior to your consultation.
• Consultation: A healthcare provider will discuss the reason for your visit, listen to your concerns, perform an examination, then communicate their diagnosis, and provide a treatment plan based on your needs.
• Further Testing: If additional tests or procedures are required, the provider will discuss your options with you.
After your visit with our provider, you will be taken to the checkout area to receive a record of your visit and treatment discharge instructions.
Billing + Online Payment
Urgent Care of Mountain View offers patients many options for payment, including online payment. To log into your account, or create an account based on your account information provided to you at your appointment. Its fast, easy and allows you manage your payments.
Still have questions?
If you have questions prior to your visit, please call Urgent Care of Mountain View at 828.330.2103.
Walk in • Monday - Saturday 9AM - 8:30PM, Sunday 10AM - 5:30PM
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